FAQ
Q1.What is your advantage ?
A:We have the best factory to produce for you,could guarantee the price is the most competitive. BEGUN carbide was recognized by market, it widely used for Chinese big project,such as subway,high speed rail,tunnel,mining and so on.At the same time,many big projects of the South africa,America,European and Austria also choose our carbide.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% balance before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3.Could you offer OEM and ODM service?
A:That is ok ,we have more than 5 years experience in OEM service.professional R&D department is ready to design products to fit your specifications,they can offer the professional advice and CAD drawings(3D) for you!
Q4. How about your delivery time?
A: Lead time as fast as 7-15 days!
Q5. What is the MOQ ?
A.No MOQ for our existing stock,for special size,MOQ is 5 KGS.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.Our production is based on ISO9001,we have more than 10 years experience of QC team and strictly quality control system in our production process.
Q8. What about the package?
A.It can make as the you need and depend on the products shapes. Generally, we can provide iron drum, carton, wooden case, and bag packages.
Q9: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
